ClientZen Reviews:All your customer feedback automatically consolidated and transformed into actionable insights with AI

About ClientZen

ClientZen is an AI-powered platform that is focused on customer research. It can effectively discover customer pain points by automating feedback tagging and sentiment analysis. ClientZen consolidates and transforms customer feedback from various channels, ensuring that no valuable insights are missed. This tool makes it easier to analyze and integrate customer feedback, saving time that would otherwise be spent with manual analysis.

All your customer feedback automatically consolidated and transformed into actionable insights with AI

ClientZen replaces the slow feedback analysis process with fully automated tagging that you can control. Get real-time reporting on customer issues. Works with Intercom, Zendesk, and 80+ sources.

AI is getting everywhere and changing the way we work in many fields. Product management is one of those fields. A big part of product management is to collect and analyze user feedback. This is a fastidious task when done manually. Luckily nowadays we can offload a big part of the work to AI. This is exactly what ClientZen enables you to do.

Customer feedback insights 6x faster with AI

Prevent losing valuable customer feedback

1

Connect feedback sources

Consolidate scattered feedback across all channels and teams (sales, support, customer success). Never miss a valuable insight again.

2

Get relevant insights powered by AI

Make sense of customer feedback instantly

Save hours by replacing the slow feedback analysis process with fully automated tagging that you can control.

3

Keep track of the impact

Measure the customer impact of your releases

Easily measure if your latest release causes happiness or complaints. Understand the timeline evolution of a problem with each iteration.

ClientZen helps you answer questions faster,
so you can focus on the vision.

What are the emerging trends in our customer’s needs?

Spot emerging trends and potential customer pain points on the rise. Validate the topics that matter the most for any of your customer segments.

What features are requested the most?

All your feature requests counted, tagged automatically, and made even more powerful with advanced sentiment analysis.

Did our latest release actually solve a pain point?

Understand how your product updates solved a problem or improved a pain point through the feedback from your customers.

Get started in 3 simple steps

Connect Platforms

Get automated insights

Prioritize based on impact

Customer Reviews:

Noa Lupu

“ClientZen helps us save a lot of time by tagging automatically all the feedback from our customers. It shows us the most requested features and client pain points on the rise, so we can take action fast.”

Being able to define ones own topics and receiving reports to those, really improves the monitoring and prioritization of topics and/or issues.

As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort.

A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.

If you’re looking to streamline your feedback analysis and gain a deeper understanding of your customers’ needs, ClientZen is a must try.