Mindreader Reviews:We empower salespeople to engage clients better by combining personality science with AI
About Mindreader
86% of employees and executives cite the lack of effective collaboration and communication as the main causes for workplace failures.
Mindreader is an AI profiling engine that enhances communication by analyzing linguistics and physiognomy. It can be used to help businesses engage clients better by providing personalized insights and recommendations for effective communication. By using a client’s profile picture or digital trace, such as social media posts or chat messages, Mindreader predicts their psychological type across four categories: Knight, Explorer, Healer, and Wizard. It then suggests the best words and approaches based on thousands of data points, allowing you to overcome any potential communication barriers and connect with clients more effectively.
Enhance communication using our AI profiling engine
We use linguistics and physiognomy to help you engage clients better
How Does It Work?
Use your client’s profile picture or digital trace (social media posts, chat messages) to discover the best way to communicate with them.
Add Face and/ or Paste Text
Upload a picture of their face or collect at least 250 characters written by them into our tool.
AI Model ‘Magic’
Our proprietary AI analyzes linguistics and physiognomy to predict their psychological type across our 4 categories.
Personalised Insights
Example
Our AI provides recommendations across a variety of communication scenarios – from approach to objection handling.
Compare sample insights for 2 widely different profiles.
Class Category – Knight
Persona Description
1. Conservative and Prudent 2. Desires Facts and Figures 3. Values Track Record of Success 4. Looks out for Social Proof (i.e. Reviews, Testimonials, Popularity) 5. Seeks Value-for-Money Options
Insights
Review tips for this personality type
Overview
Prepare
Approach
Sell
Seal the Deal
Follow Up
Overview
The Knight is a diligent and conscientious client who considers their purchases carefully. They do not carelessly make choices; instead, they do ample research on the product or service and often check in with their peers or authority figures.
Social proof is crucial for them – hence things like reviews, recommendations, endorsements, certifications help them decide. Having a conservative outlook, they make safer choices and avoid risks, uncertainty and ambiguity.
If you are an experienced salesperson, you’re likely to get their respect and trust with more ease. If not, you’ll find it harder to convince them, especially if you’re selling big-ticket items, because your experience is such a significant factor for them.
They trust the tried-and-tested, proven, government-authorized. As such, the newer and more innovative your product is, the less they’ll be keen. The more established your product is, the more comfortable they are about proceeding.
Class Category – Healer – Explorer
Persona Description
1. Relationship and business are done together. 2. Likes discussing possibilities. 3. Interested mostly in potential impact. 4. Buys when inspired and excited. 5. Wants the conceptual and big picture idea.
Insights
Review tips for this personality type
Overview
Prepare
Approach
Sell
Seal the Deal
Follow Up
Overview
Healer-Explorers are fun-loving, relational, and social types who value the friendship over the business. When speaking with them, it’s important to focus on the friendship first and spend time building rapport, rather than getting to business too quickly. While they appear friendly from the outset, don’t mistake their friendliness for intimacy. They will want to get to know you more before they really trust you.
When sharing your product, focus on keeping things simple, concise and to the point. Talk about the intangible, human-centred benefits of your product, rather than just purely the numbers or the bottom line. Truth is, they care so much more for the impact of the product on people.
This relationship should be majorly spent on connecting and building that personal side. Finding opportunities to play together and making a meaningful connection. Because if they like you, their business will go to you, even if you are new to the industry and are inexperienced or incompetent.
FAQ
Reverse phone or email lookup
Look for social media with just phone number and email. So we can use the data points from the social media to analyse.
Privacy issue – should user text posts be saved?
It might be better to save the text input since we do not get explicit consent from the client sometimes. Sugan (Tony’s friend from White Marble event)
Saas plans (profile info) tiers can be confusing
For a qualified feedback on pricing or business viability, I’d need a better understanding of the product itself. From the outside looking it, it is a bit confusing to me why it’s such a big discrepancy between new profiles (10 vs 30) and stored profiles (50 vs. 500). How is it relevant to store prospects if I intend to analyze & sign them? There is probably a good answer in your product.
Improve Demo UX to show higher signup value
Offering your prospective users a glimpse into the product with “Analyze Your 1st Client” is a fantastic way to attract them. It leads to the main questions though: How far do you need to take prospective users for it to become effective for you? I doubt that the conversion rate is super high right now or as high as it could be, for 2 reasons: i) For the “save analysis” to work, there is not enough there yet to benefit from saving. I recommend to consider opening up either the full column of “general” or offer more of a glimpse into the 3 specialized types. ii) It is unclear what is gained from “save analysis”. I don’t know if you work with integrations into CRMs or similar, but if so, this could be follow-through benefit to “add to CRM”. So the main challenge: it doesn’t expose the prospective user to the power of the product, just to the tool. David Fuesser from twitter
Pricing UI change
for pricing, instead of saying “was 50% higher” you can use the old price with a slash. from @ambitiousronen twitter
A profile accuracy score that is based on how much info is provided.
What does “AI is not confident” mean?
Some users are unsure if they can do anything when the 3-tier scale is at the lowest tier. Maybe it’s time to revisit the rules?
Camera Idea in showflats
Objection is that putting camera in show flat is weird and uncommon. Many clients already have appointment which means their salesperson is fixed, instead of the matching process Mindreader.ai was proposing.
Allow users to enter feedback/data (or even reconfigure the profile) to help you retrain your model/improve your algorithm.
A checklist of how to get the most accurate results.
